Ice dams form when snow melts from the upper, warmer part of the roof and then runs down to the colder part (eave) of the roof and refreezes. The ice accumulates and forms a dam that prevents additional snowmelt from flowing off the roof.
After receiving the scope of work from the carrier and the insurance check, you should contact your contractor to have them review the scope. If there are no changes to be made to the scope of work, then the work can begin.
We are a locally run company that takes the time to explain the process with all of our customers. We understand that a roof is one of the most expensive maintenance items for your home, and we don’t take that lightly.